Good News! Humanatic Is Hiring Again.

Good News! Humanatic Is Hiring Again.

After a long time later humanatic hiring new member again. Well, they stopped approved new member for 6 months or more( I don't know the time frame). The message came from their facebook post on November 7,2017.




For sign up, you need a valid PayPal account. First, go to http://www.humanatic.com/ and from the right top, you will find 'Sign up' button.


Then you will have to log in to your PayPal from humanatic registration page for sign up.





Then you will have to give your info for completing sign-up process. Watch the top of the video where you will know how to get approved quickly in humanatic. 

Well, here again, I am explaining it. Humanatic is looking for an energetic reviewer who does perform well and provide the right tag for every call. In this case, their first choice is the student, a person who could understand, write, read English well(America, Canada, Australia people get approved quickly in my experience). So in info tab write your education qualification, job details especially if you write a blog/run a website. The main thing is to express yourself as you could review call correctly/could perform the job well.

If you have any question, just comment below. I will answer your question as soon as possible.
How To Review 'Inbound Category' Correctly In Humanatic- Tips And Tricks

How To Review 'Inbound Category' Correctly In Humanatic- Tips And Tricks

When your account will approve in humanatic you will get 2 categories only. One is 'Inbound' and another one is 'Outbound'. In this article, I will tell you some tips and tricks about 'Inbound' for reviewing it correctly.



Well, 'Inbound' pays 1.2 cents per call. If you could review call accurately then you could earn $1-2 per hour. In this category, you just need to find 'is caller connected with a live qualified agent or not'. Qualified agent means 'a person who helped the caller with his requirement/purpose of call'. Like if a person call for buying a car and a qualified agent helped him to buy a car then it consider as a connected call. Below here some example of connected call:-

Connected:-

1) Mike calling Honda dealership for buying Honda Accord which he saw on online. First Receptionist picks up the call and asks how she could help. The caller says he is looking to buy Honda Accord then receptionist will transfer the call to sale department. Adam from sale department pick up the call at 29 seconds but start speaking at 31 seconds. Then the agent handles the call at last.

Correct tag for this example:- Here first pick up the call by receptionist and she is not the qualified agent because she did not handle the call. She transfers the call to mike for further assistance. The caller just tells her his requirement. Mike pick up the call in 29 seconds but start speaking at 31 seconds. So call will tag as 'Connected between 30 to 1 minute' because he starts speaking at 31 seconds.

2) Lewis calling for payment of his current vehicle purpose. Receptionist picks up the call and after hearing caller requirement she transfers the call to Huge who is a finance agent. Huge listen to all the details and for some issue, he could not handle the call fully and transfer the call to 'General manager'. The general manager picks up the call at 61 seconds.

Correct tag for this example:- At last call handled by the General manager and this call will tag as 'Connected, but took over 1 minute'.

I think this 2 example is perfect to find the connected call in 'Inbound' category. If you have any question then comment below and I will answer your question as soon as possible.

Not Connected:-

If you could understand which call connected then 'Inbound' category will easy for you. Here is some example of 'not connected' call:-

1) Caller talking to an agent but suddenly the connection was lost.
2) Caller left on hold and after a whiles caller drops the call. In this case, the call may be disconnected while the caller is on holding.
3) Call reach the voicemail. In this case, the caller may leave voice mail message or not. This will consider in 'reason not connect' category. In inbound, its marks as not connected.
4) A call which never passes the bridge greetings. Like press one for sale, press two for service etc. Sometimes that kind of call also reaches voicemail.
5) Caller looking for mike but he is not available and the agent asks to leave a message for him. In this case, the caller may leave a message or decline it.
6) The caller dialed the wrong number. Like Caller: 'is this Toyota service department. Agent: "no'. Caller: 'maybe I have the wrong number'.

Well for 'not connected' these examples may not good enough to give your all questions answers. Before humanatic had a question and answer based forum for reviewers where humanatic member could ask any kind humanatic related question. Now they deactivated this. Now I have to give the example from my experience and that's why you may not get your all answers. So If you have any question just comment below I will answer your question as soon as possible.

Some Tips and Tricks To Review 'Inbound' Category Correctly:-

If you forward the call by 5 seconds/10 seconds and this will help you could find the right tag quickly. Then listen to the end conversation carefully because sometimes some call disconnected with no clue and it seems like a connected call. Most of the people mistake in this kind of case. In every call, the caller tells why he/she called for. So pick up why caller calling and this will help you to understand/pick the right tag easily.

I have created a video where I also explained how to review 'Inbound" category. Hope this will also help you.

         
 How To Start Working In Humanatic

How To Start Working In Humanatic

In humanaic you will review recording calls which recorded before then comes in humanatic via century interactive for justifying caller purpose and also for the quality purpose. The pay based on category. Every category has a different rate. Like outbound calls rate 0.07 cent and inbound rate 0.1 cents. When you could unlock higher rate category like summary(pays 17-30 cents per call) then you could earn more. Well in humanatic you need to focus on accuracy, not on money. Remember accuracy is the main key there to earn more. In this article, I will tell you how to start working in humanatic.



When you first sign up you will get only 2 categories, Inbound and Outbound. In 'inbound' you have to find what time caller connected with a live qualified agent or not. First, read the overview carefully then you will understand which call connected and which call not connected.


In inbound, if you forward by 5 seconds by clicking then you could review call quickly. Like when a call starts then move it to 5 seconds and then 10 seconds by clicking. Then try to understand which department or agent is caller looking. If the caller could not handle by an agent then it marks as not connected. Sometimes the call goes to voicemail, connection lost, left a message with a live person or caller dials the wrong number then it marks as not connected. Well, slowly you will understand which one is connected and which one is not connected. In this point, i have to say one thing is if a call marks as not connected then it goes to 'reason not connected' where it will find why not connected. 

Here I am pointing about why a call does not connect because if you find this point then inbound will easy for you. You could find easily which time frame a call connected with a live qualified agent. If you do not understand or have a question then comment below. I will answer you as soon as possible.

Now about 'Outbound'. Well in 'inbound' caller calls to a dealership where call transferred to one department to another department so often. Like first receive the call receptionist then he/she transfer
the call to the desired person. But in outbound agent calls to a caller(usually a person who called before that dealership for various purposes, like service/buying car etc) for various purpose. Like asking about buying vehicle interest, confirming appointment etc. In this case, the call connects to the desired person within 10 seconds. So it is quite easy to tag right answer there. But in 'outbound' category call finish very quickly. 

The outbound category review system is same as 'inbound'. Just find the call which time connected. I have to say one thing about this category is that most of the call goes to voicemail. 

If you have any question just comment below. I will reply you as soon as possible.